Terms of Use

1) Introduction

Welcome to IyerSpine.com, the official website for Dr. Sravisht "Chevy" Iyer, a board-certified orthopedic spine surgeon at Hospital for Special Surgery (HSS) in New York City.

This website includes Atlas, an AI-powered assistant designed to provide educational information about spine conditions, treatments, and Dr. Iyer's practice. Atlas is developed and operated by Neurantra LLC on behalf of Dr. Iyer's practice.

These Terms of Use ("Terms") govern your access to and use of IyerSpine.com and the Atlas AI Assistant (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

2) Medical Disclaimer

The information provided through this website and Atlas is intended for educational and informational purposes only. It is not intended to be, and should not be used as:

• A substitute for professional medical advice, diagnosis, or treatment
• A replacement for consultation with a qualified healthcare provider
• Medical advice for any specific individual or condition
• A basis for making medical decisions without consulting a physician

Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website or received from Atlas.

3) AI Limitations and Accuracy

Atlas is an artificial intelligence system that uses advanced language models to provide information. While we strive for accuracy, you should understand that:

• AI is not infallible. Atlas may occasionally provide incorrect, incomplete, or outdated information.
• AI cannot examine you. Atlas cannot perform physical examinations, review imaging studies, or assess your complete medical history.
• AI responses are general. Information provided is general in nature and may not apply to your specific situation.
• AI has knowledge limitations. Atlas's knowledge has a cutoff date and may not reflect the most recent medical advances or guidelines.
• AI cannot replace clinical judgment. Only a qualified physician can provide personalized medical recommendations after a proper evaluation.

You should independently verify any information obtained from Atlas before relying on it for any purpose.

4) No Physician-Patient Relationship

Your use of this website or interaction with Atlas does not create a physician-patient relationship between you and Dr. Iyer, Hospital for Special Surgery, or Neurantra LLC.

A physician-patient relationship is only established through direct, in-person consultation with Dr. Iyer or another qualified healthcare provider, which includes a comprehensive medical evaluation.

Information you provide through Atlas or this website is not protected by physician-patient privilege unless you are an established patient accessing the secure patient portal.

5) User Responsibilities

By using the Service, you agree to:

• Provide accurate information when using the patient portal or communicating through the Service
• Use the Service only for lawful purposes and in accordance with these Terms
• Not use the Service to seek emergency medical care (call 911 for emergencies)
• Not rely solely on Atlas for medical decisions without consulting a qualified healthcare provider
• Keep your account credentials confidential if you are a registered patient
• Not attempt to access another user's account or protected health information
• Not use automated systems to access the Service without prior written permission

6) Limitation of Liability

To the fullest extent permitted by applicable law, Dr. Sravisht Iyer, Hospital for Special Surgery, Neurantra LLC, and their officers, directors, employees, agents, and affiliates shall not be liable for:

• Any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service
• Any errors, inaccuracies, or omissions in the content provided through the Service
• Any medical decisions you make based on information obtained from the Service
• Any unauthorized access to or alteration of your transmissions or data
• Any interruption or cessation of the Service

This limitation of liability applies regardless of the legal theory on which the claim is based, including negligence, and even if we have been advised of the possibility of such damages.

7) Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, either express or implied, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, or non-infringement
• Warranties that the Service will be uninterrupted, error-free, or secure
• Warranties regarding the accuracy, reliability, or completeness of any information provided

8) Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Dr. Sravisht Iyer, Neurantra LLC, or their licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content without prior written permission.

9) Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

If you are a registered patient, your protected health information (PHI) is handled in accordance with applicable healthcare privacy laws, including HIPAA.

10) Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this website. Your continued use of the Service after any changes constitutes your acceptance of the modified Terms.

We encourage you to review these Terms periodically. The "Last updated" date at the top of this page indicates when the Terms were last revised.

11) Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Service shall be resolved in the state or federal courts located in New York County, New York.

12) Contact Information

If you have questions about these Terms of Use, please contact us: